Carraway Vaccination Program supports local clinics

In response to the COVID-19 pandemic and in service to our communities, the Carraway team assembled a group of employees trained to support vaccination clinics across Peel region.

 

Officially launching on March 29, 2021, the Carraway Vaccination Program assists vaccine clinics with the process and management of individuals arriving and exiting the property. Our primary responsibilities include: line management, verification of appointments, organizing individuals by their appointment time, ensuring individuals have the necessary documentation ready before entering the building for registration, and directing employees to secondary/external parking options.s

 

Each day, each clinic has between 1,000-2,000 vaccination appointments. To serve these fluctuating groups, we ensure that the appropriate number of Carraway staff members and supervisors are onsite to execute and oversee people management and flow operations.

It’s still early days, however our teams are already making a positive impact. We attribute much of our success in building and executing the Carraway Vaccination Program to our dedicated team members who are eager to deliver a superior customer experience to individuals and are inspired by this important initiative in keeping our communities safe. 

In a short time, Carraway has been able to build strong client relationships with excellent program execution, setting us apart from other service providers at the facilities. 

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Our areas of expertise include: 

  • Strong customer service skills
  • Excellent communication
  • Demonstrated leadership
  • Professional uniforms

A willingness to step in to assist customers and guests
Examples include: facilitating wheelchairs for the elderly, understanding the roles of ‘screeners’ and assisting them in processing individuals with COVID screening questions in a timely manner, assisting the on-site security with time verification, ensuring that 2-meter distancing guidelines are maintained
 

We at Carraway appreciate the hard work of all staff involved in this important program. Each day, they ensure that the program is expertly managed and that Carraway is represented with pride. As a result of their dedication, we have been provided with the opportunity to expand our services to additional locations in the future. 

We hope to use this platform to continue to assist the region of Peel with additional initiatives in the future, along with taking our services to other regions including the City of Toronto. 

Carraway is proudly supporting vaccination clinics at the following locations:

 

  • The International Centre
  • Paramount Fine Foods Centre
  • Save Max (Brampton Soccer Centre)
  • Chris Gibson Recreation Centre


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